• Funeral Operative Assistant- Customer Service Apprenticeship- Mystery Employer

  • Brief overview of the role

    A unique opportunity has arisen to become a Funeral Operative Assistant  Apprentice. The business will support you throughout the Apprenticeship in conjunction with PGL Training as the Training Provider.

    Duties will include:

    • Ensuring building is maintained to a high standard for when customers are approaching.
    •  Answering phone calls.
    • Meeting and Greeting clients.
    • Looking after clients before the meeting.
    • Assistance with care of the deceased ( manual handling , dressing in outfit, closing of the month and eye by stitching, make up on the face.
    •  Understanding of deceased paper work.
    • Attending mortuary.
    • Additional Admin duties may be required.
    • Making the experience for family of deceased  as nice as possible.
    • Placing deceased into the coffin.
    • Attend funeral in smart wear.
    • Look after the donation box.

    Future prospects

    There maybe opportunities for further progression onto Level 3 courses, such as Business and Administration or Customer Service.

    Things to consider

    Please make sure that you are able to get to work each day and enjoy customer interaction.

    Location-Constable Court, Fore St, Exeter EX1 2QJ