• Brief overview of the role

    A brilliant opportunity to become an Apprentice for a busy Doctors Surgery in the South West. This a fantastic opportunity for the right candidate to provide administration and secretarial services to the Practice team at Channel View Medical Group. You will be fully supported during this Apprenticeship.

    Vacancy description

    • Dealing with correspondence from patients and other health care professionals
    • Carrying out tasks and requests from GPs, Nurses, and other members of the team
    • Checking and sending of GP and nurse referrals
    • Communicating with patients regarding results and future/follow up appointments
    • Making and receiving telephone calls
    • Provide front of house reception services
    • Processing prescription requests and new patient registrations
    • Scanning and filing patient correspondence
    • Retrieve and re-file medical records as required

    Desired skills

    • An understanding, acceptance, and complete adherence to the need for strict patient confidentiality
    • An ability to use one’s own judgement, enthusiasm, resourcefulness, and common sense to help resolve problems
    • The ability to work independently to carry out stated tasks and objectives
    • Reliable with strong team working skills and a flexible approach to working
    • Excellent communication/organisational skills

    Personal qualities

    • Hard working
    • Self-confident
    • Self-motivated
    • Loyal
    • Good time keeping

    Desired qualifications

    • General education to at least GCSE standard or equivalent. (English & maths 4/C or above)

    Future prospects

    • Possiblitity of full-time employment

    Things to consider

    • Knowledge of General Practice procedures
    • Working week
      • Monday- Friday, shifts TBD.
      • Total hours per week: 37.50
    • Expected duration18 months

    Training to be provided

    • Business Administrator Level 3 Apprenticeship 
    • Functional Skills in maths and English if required

    Apprenticeship standard

    Business administrator

    Wage – £6.50 per hour


    3 Courtenay Place
    TQ14 8AY