• Brief overview of the role

    To support the Property Manager and Senior Property Manager in all tasks. A fantastic opportunity for the right candidate.

    Duties will include:

    • Identify enquiries on IRE that have not been booked
    • Contact outstanding via phone / email daily
    • Identify any enquiries on JUPIX
    • Book viewing with as much booking info as possible
    • Transfer viewings between Jupix and IRE
    • Print Arrears sheet daily
    • Identify arrears
    • Contact outstanding tenants – to procedure (rental demands)
    • Update notes on file
    • Contact tenants with outstanding rent and demand/negotiate rent payment
    • Booking viewings/screening tenants
    • Booking notes
    • Conducting viewings
    • Following up viewings
    • Check keys for any outstanding
    • Follow up with contractors
    • Have new ones cut where missing
    • Contacting council and south west water with new tenant info
    • Investigate claims
    • Preparing move in pack
    • Uploading supporting documents and ID to Jupix
    • Entering meter readings to Jupix
    • Uploading inventory and sending to all parties.
    • Lodge deposits in DPS
    • Upload deposit certificates
    • Send application forms
    • Review application forms with the senior

    Desired skills

    Good customer service, completing assigned tasks efficiently and on time
    Good communication with colleagues
    Well organised with the ability to follow tasks through to completion

    Personal qualities

    • Conducting telephone calls, getting relevant information and taking notes
    • Understanding all aspects of Jupix, IRE, Word and Email
    • Working with colleagues as a Squad, making sure notes are always present on the system
    • Time managing outstanding tasks and being able to organise the diary effectively without supervision
    • Negotiation with clients

    Desired qualifications

    None necessary.

    Future prospects

    There may be the opportunity for full time employment.

    Things to consider

    You will need a driving licence for the job.

    Training to be provided

    • Level 3 NVQ Diploma in Business and Administration
    • Level 3 Certificate in Business and Administration
    • Functional Skills Level 2 in English and maths if required 
    • Employment Rights and Responsibilities
    • Personal Learning and Thinking Skills
    • Working week
      • Monday- Saturday (This may change 1 day off in the week)
      • Total hours per week: 37.50
    • Weekly wage £161.25
    • Expected duration 2 years

    Hannah Peacock