Team Leaders who play an integral role in supporting organisational objectives through a wide range of functions, including monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service. It is also ideal for new team leaders who want to develop themselves as leaders and managers.

ILM Level 2 Diploma in Team Leading

This is a combined qualification which looks at demonstrating both the practical skills and knowledge required to do the job.

Mandatory Units – competence

• Manage personal performance and development

• Communicate work related information

• Lead and manage a team

Knowledge

• Principles of team leading

• Understand business

• Communicate work related information

Course duration: 12-15 months

Delivery method: In the workplace. Regular monthly visits. Access to Onefile, your online portfolio.

Assessment methods: Observations, examination of work products, questioning, professional discussions, witness testimonies, knowledge workbooks and assignments.

Entry requirements: Employed in a full time Team Leader role. Good standard of English, Maths and ICT.