Topsham Barbers are looking for a confident, organised and friendly individual to join their small team and develop their skills!

Knowledge

• Legal, organisational and health and safety requirements relevant to barbering businesses.
• How to maintain effective and safe methods of working and infection control when completing barbering services.
• The types of incidents, problems and accidents that can occur in a barbershop, the actions to take and your responsibilities for reporting.
• How to complete and implement a health and safety risk assessment.
• Work related injury and ill health associated with barbering (e.g. physical injuries, posture, disorders, disease, viruses, blood, contact or airborne, dermatitis).
• Employment rights and responsibilities.
• Products, tools and equipment used in barbering services and legal organisational requirements for safe use and storage.
• Barbering professionalism, values, industry codes of conduct, best practice and ethics.
• Barbershop culture, history and types of barbershops.
• How to use and promote working methods that promote environmental and sustainable working practices.
• The role and function of the front of house or reception area in the barbershop business (services, bookings, payments, retail and sales).
• The benefits and drawbacks of using social media and how social media can be used to promote the business.
• Client care principles and practices.
• How to actively promote and respect equality, diversity and inclusivity (confidentiality, discretion, welfare, limitations).
• Awareness of the mental health and wellbeing of self and clients.
• Principles of teamwork.
• The types of advice and guidance that should be provided prior, during and post service.
• How to recognise a contra-indication that would prevent the service and a limiting factor that would restrict a service, the implications on barbering services and when to refer to a general practitioner and/or trichologist.
• How to complete client consultation and record relevant information relating to hair, skin and scalp analysis, hair and skin classification type, characteristics tests.
• Barbering science for hair and skin (e.g. the basic structure of hair and skin, the growth cycle of hair Anagen, Catagen and Telogen).
• Client preparation requirements for barbering services.
• The science behind shampoo, tonics, and conditioning products.
• How to shampoo, treat and condition the hair and scalp safely.
• The cutting methodology, techniques, tools and equipment required to create a range of barbering looks, different effects, distribution of weight, balance and shape to create precision and personalised looks.
• The techniques and methodology behind creating basic outlines and detailing in hair.
• The techniques and methodology behind designing and creating a range of facial hair shapes, tapered beard lines, beard outlines and moustaches.
• The techniques and methodology behind preparing for and carrying out different shaving services.
• The methods, benefits and effects of facial massage.
• The effects of close clippering and shaving on the hair and skin (e.g. cool, heat, sensation, reaction, immediate and long term effects).
• The science behind drying and finishing hair.
• The techniques and methodology behind drying, styling and finishing hair using barbering techniques.
• Complementary male grooming services, their benefits and drawbacks.
• Evaluation techniques.

Skills

• Apply safe, hygienic and effective methods of working and infection control.
• Identify and report problems which cannot be dealt with to the relevant person(s).
• Use working methods that promote environmental and sustainable working practices.
• Carry out front of house duties to support the barbershop business.
• Promote yourself, your organisation, products and services via a variety of social channels.
• Complete and maintain client records in accordance with legal and organisational requirements.
• Use communication and etiquette that suits and is appropriate to the barbershop image and style.
• Maintain the client’s privacy, comfort and welfare during a barbering service.
• Work as part of a team to support the barbershop.
• Advise clients (new and regular) pre, during and after service on the services, products available and maintenance.
• Use a range of products, tools and equipment, adhering to legal and organisational requirements for safe use and storage.
• Identify contraindications or limiting factors that are likely to affect or influence the service using observation and appropriate questioning techniques.
• Carry out a consultation, examine and analyse the hair, skin and scalp.
• Prepare the hair for barbering services.
• Cut hair using a range of barbering cutting techniques, to create a variety of looks, taking account of factors influencing the service and the steps required to achieve the desired look.
• Restyle hair by changing the length, bulk or shape to achieve a significant/clear different style.
• Create basic outlines and detailing in hair.
• Design, create and maintain a variety of facial hair shapes and looks.
• Style and finish hair to create a variety of barbering looks.
• Provide shaving and facial massage services safely.
• Evaluate the results of the service.

Behaviours

• Demonstrates good verbal and non-verbal communication skills.
• Demonstrates professionalism and a passion for the industry: a commitment to quality and continuous improvement, a positive attitude and team working, working under pressure, observing time management and self-management.
• Facilitates safe working practices, ensures safety of self and others and challenges safety issues.
• Maintains professional ethics: integrity, respect, empathy, client confidence, confidentiality and discretion.

Qualification level: 2

Course duration: 18 months